Account Director

Location: Petaling Jaya, Malaysia
Job Type: Full-time
Salary: Competitive with Commission Structure

About this Account Director Role: 

We are looking for an experienced Account Director to join our team. This strategic role involves managing key client accounts and relationships, overseeing account teams, and ensuring the delivery of high-quality services that meet client needs.

Key Responsibilities:

  • Lead and mentor a team of account managers and other professionals to achieve quarterly and annual targets.
  • Develop a thorough understanding of our clients’ business challenges and objectives to appropriately align our services.
  • Establish strong, long-term client relationships and maintain frequent contact.
  • Address client queries effectively and in a timely manner.
  • Offer recommendations to clients on the most effective ways to achieve their business objectives through our services.
  • Negotiate contracts and close agreements.
  • Prepare reports on account status and forecast and track key account metrics.
  • Collaborate with sales team to identify and grow opportunities within territory.
  • Assist with challenging client requests or issue escalations as needed.


  • Proven work experience as an Account Director, Account Manager, or similar senior role.
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization.
  • Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) or Google Suite. 
  • Experience delivering client-focused solutions to customer needs.
  • Proven ability to manage multiple account projects at a time while paying strict attention to detail.
  • Excellent listening, negotiation, and presentation abilities.
  • Strong verbal and written communication skills.
  • BA/BS degree in Business Administration, Sales, or relevant field.

Why Join Us? 

WDD Malaysia – Web Design Company values leadership and commitment to excellence. We provide a challenging and rewarding environment where you can grow both personally and professionally. Join us and help us take our Vision one step closer. 

How to Apply: 

Candidates should send their CV and a cover letter detailing their previous account management experience and major achievements to websitedesign[at]

account director at WDD